Shipping policy

Axelle Blanche Boutique – Shipping Policy

Thank you for shopping with Axelle Blanche Boutique! We want your experience to be seamless and luxurious, from checkout to delivery.

1. Order Processing

• All orders are processed within 1–2 business days.

• Once your order ships, you’ll receive a confirmation email with your tracking number.

2. Shipping Rates & Methods

• Standard Shipping (Canada): $13

• Free Shipping on orders over $100

• United States Shipping: $18

3. Estimated Delivery Times

• Canada: 3–10 business days

• United States: 7–14 business days

Delivery times may vary during holidays or special promotions.

4. Tracking Your Order

• After your order ships, a tracking number will be emailed to you.

• You can track your package anytime on Canada Post.

5. International Orders

• Currently, we ship to Canada and the USA.

• International orders may take longer and could be subject to customs fees.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at belax24@gmail.com

• We will work with Canada Post to resolve the issue as quickly as possible.

7. Questions?

• We’re here to help! Email us at belax24@gmail.com with any shipping questions.

Your lingerie deserves the best — from our boutique to your doorstep. 💖